Q: An assigned user cannot see the Formstack for Salesforce Application in their App Launcher within Salesforce, what do I do to grant access to my user?
The Formstack App Launcher permission set to allows users to see the Formstack App in Salesforce App Launcher.User Licence App Limit
In some cases, a user may not be able to be assigned the Permission set, due to a limitation to their User licence (i.e., Chatter Free, Salesforce Free etc.) These users may not be allowed an extra App.
In this case in order to access the App they can to go to the + button on Salesforce to access tabs and find the Formstack Tab.